You can use the Lucy app to add money to other Lucy accounts and pocket savers easily. You can also send money to other added Lucy members or invite them to join Lucy if they are not yet members.
To make a transaction, follow the steps below:
Login to your Lucy app and click Transfer directly from the account or pocket saver from where money will be debited
Select the your account/pocket saver to which money is added.
If you're sending to another Lucy member, select them from your added connections.
Enter the amount and click Continue
To send the amount right away, click Now. If you want to schedule the payment at a later date, click Recurring and provide the required details
Enter a Description or Reference for the payment and click Continue
Verify the details on the final page and click Continue
View the transfer receipts and ensure the details provided are correct
How do I set up recurring payments with Lucy?
You can schedule the recurring payments the same way you make a regular payment and before confirming the payment, select the Recurring option to view the payment customisation.
Based on your requirement, select the repeat payment frequency as Daily, Weekly or Monthly and use the date picker to choose the start date.
You can specify the number of payments/end date or set it to run indefinitely until further notice.
Can I change or cancel a transfer?
Unless the transfer is future dated, you can not change or cancel a transaction once you've clicked confirm. So ensure that you verify the recipient and transfer amount before confirming a transaction.
Do you have more questions?